Please Note: This is valid only for orders placed online on order.theobroma.in
Your Money is Secure
If your amount has been deducted from UPI or Debit/Credit Card or Netbanking or Wallet, please do not worry, your money is safe as per Consumer Safegaurding Guidelines
Important Points
It usually happens when bank servers are not able to confirm the payment status immediately
If bank confirms the payment to our servers within next 15 minutes, your order will be processed automatically
If bank confirms the payment to our servers after 15 minutes, then our system will reject and initiate the refund automatically
After refund is initiated, it takes 5-7 working days to get the amount back in your account